This Privacy Policy explains how TrndX Inc (“TrndX,” “we,” “us,” “our”) collects, uses, stores and shares (“processes”) personal information when you visit https://www.trndx.ai or any website of ours that links to this policy, or when you contact us.
This policy covers our public website (trndx.ai) only. Our subdomain at sdc.trndx.ai is governed by its own separate privacy policy, available at https://sdc.trndx.ai/privacy-policy/.
If you have questions, contact us at hello@trndx.ai.
Summary of key points
What we collect. Information you submit through our contact form, such as your name, email, phone number, company and message, plus basic technical information needed to run and secure the website.
Sensitive information. We do not ask for sensitive information. Please avoid including it in your message unless it is necessary for your inquiry.
Third-party sources. We do not buy or receive information about you from data brokers.
Cookies and advertising. We do not use advertising or analytics cookies, pixels, remarketing or interest-based advertising. Cloudflare may use necessary security cookies. We review our setup if our website tools or applicable requirements change.
How we use it. To respond to your inquiry, keep our website secure, evaluate job applications, and comply with law.
Sharing. We share information with providers that host and secure our website, deliver contact form messages, or provide email services, as needed. We may also share information when required by law or during a business transfer. We do not sell personal information or share it for targeted advertising.
Your rights. Depending on where you live, you may have rights to access, correct or delete your information. Email hello@trndx.ai or visit https://www.trndx.ai/contact-us/.
1. What information do we collect?
Information you give us. When you submit our contact form, we collect your name, email address, phone number, company name and the message you write. Please do not include sensitive information in your message.
When you visit the website, our servers and Cloudflare may receive basic technical information such as your IP address, browser and device details, pages requested, referring URL, and the date and time of the request. This helps us run and protect the website.
We do not use GPS or any device location feature, and we do not collect your precise location.
Job applications. If you email hr@trndx.ai about a job, we collect the information you choose to send, such as your name, email address and CV. This is provided by email, not through the website.
2. How do we use your information?
- Respond to your inquiry. We use the details you submit through our contact form to reply to your question or request.
- Keep our website secure. We use technical log data to detect, investigate and prevent security incidents and abuse.
- Evaluate job applications. If you email us at hr@trndx.ai about a job opening, we use the information you share, such as your resume or CV, to evaluate your application, communicate with you about it, and keep records of our hiring process.
- Comply with law. We may use information where needed to meet a legal obligation or protect our legal rights.
We do not use your information for marketing, profiling, targeted advertising or remarketing.
3. What legal bases do we rely on?
EU and UK
Under the GDPR and UK GDPR, we rely on:
- We use information to respond to inquiries and keep the website secure where this is appropriate and permitted by law.
- If you contact us about a possible contract or apply for a job, we may use your information to take the next steps you requested.
- We may also use job application information to review applications and keep hiring records where permitted by law.
- We may use or share information when we are legally required to do so.
India
India’s Digital Personal Data Protection Act, 2023 and the 2025 Rules are being brought into effect in phases. We will follow the requirements that apply to our activities as they take effect.
4. When and with whom do we share your information?
We use the following providers to help operate the website and contact form. They receive information needed to provide their services.
| Provider | What it does | Information it receives |
|---|---|---|
| Cloudflare, Inc. | Hosts our website and protects it from attacks | IP address and standard browser request data |
| Web3Forms | Delivers contact form submissions to our inbox | Name, email, phone, company and message |
Our website fonts and scripts are hosted on our own domain. Web3Forms delivers contact form submissions. Google Workspace provides business email services and may process messages sent to or from our business email addresses.
We may also disclose information:
- We may share information as part of a merger, acquisition, financing or sale of business assets, with appropriate protections.
- We may share information when required by law or when needed to protect our rights.
We have not sold personal information or shared it for cross-context behavioural advertising in the past 12 months, and we do not intend to.
5. Do we use cookies or tracking technologies?
We do not use advertising or analytics cookies, pixels or similar tracking tools. Cloudflare may use a necessary security cookie to help protect the website from automated traffic. We review our cookie practices if our setup or applicable requirements change.
Cloudflare’s security cookie settings and expiry may depend on how the service is configured. We do not use this cookie for advertising or cross-site tracking.
6. How long do we keep your information?
- Contact form messages and related emails: kept only as long as reasonably needed to respond, maintain business records, manage an ongoing relationship or meet legal requirements.
- Server and security logs: kept according to Cloudflare’s applicable settings and retention practices, for website security and operations.
- Job applications: kept only as long as reasonably needed to review the application, communicate with the applicant, maintain hiring records or meet legal requirements.
When we no longer need information, we delete it or remove details that identify you where appropriate.
7. Do we collect information from minors?
Our website is intended for businesses and is not directed at children under 18. If you believe a child has sent us personal information, contact hello@trndx.ai and we will review the request.
8. What are your privacy rights?
EEA, UK and Switzerland
Depending on where you live, you may be able to request access to, correction or deletion of your personal information, or ask us to limit or stop certain uses. You may also contact your local data protection authority. In the UK, this is the Information Commissioner's Office (ico.org.uk/make-a-complaint; 0303 123 1113).
India
India’s Digital Personal Data Protection Act, 2023 and the 2025 Rules are being brought into effect in phases. We will follow the requirements that apply to our activities as they take effect.
For privacy-related questions, requests, or grievances concerning your personal data, you may contact us at:
TrndX Technologies LLP
Spaces & More Business Park @ Gachibowli # 4, Plot 118, Diamond Hills, Lumbini
Layout, Gachibowli, Hyderabad, Telangana 500032, India
Email: hello@trndx.ai
How to make a request
Email hello@trndx.ai or visit https://www.trndx.ai/contact-us/. We aim to acknowledge privacy requests within 7 days and will respond within the time required by applicable law. We may ask you to verify your identity.
9. Do-Not-Track and Global Privacy Control
Our website does not currently respond to Do-Not-Track or Global Privacy Control signals. We do not sell personal information or use targeted advertising.
10. Do United States residents have specific privacy rights?
Depending on where you live and which laws apply, you may have the right to access, correct or delete your personal information, receive a copy, or object to certain uses. To make a request, contact hello@trndx.ai. We do not sell personal information or share it for targeted advertising.
Categories collected in the past 12 months
The table below summarises categories of information that may be collected through contact forms, website security logs and job applications. We share information only as described in this policy.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email address, phone number and IP address | YES |
| B. Personal information under Cal. Civ. Code 1798.80(e) | Name and telephone number | YES |
| C. Protected classification characteristics | Gender, age, race, national origin | NO |
| D. Commercial information | Purchase or payment information | NO |
| E. Biometric information | Fingerprints, voiceprints | NO |
| F. Internet or network activity | Technical request data in server and security logs (pages requested, referring URL, date and time). We do not track your browsing activity across other sites. | YES |
| G. Geolocation data | Precise device location | NO |
| H. Audio, electronic or visual information | Images, audio or call recordings | NO |
| I. Professional or employment information | Resumes or CVs and work history, only if you email them to hr@trndx.ai | YES |
| J. Education information | Student records | NO |
| K. Inferences | Profiles drawn from other data | NO |
| L. Sensitive personal information | Racial or ethnic origin, religious beliefs, precise geolocation | NO |
You may ask an authorised person to make a privacy request for you. We may ask them to confirm they have your permission.
If we decline a privacy request, you may email hello@trndx.ai with the subject “Privacy appeal.” We will review your request and reply.
We do not disclose personal information to other companies for their own direct marketing.
11. International data transfers
TrndX operates in India and the United States. Your information may be accessed by our teams or processed by our service providers in these countries or elsewhere.
We take steps to protect personal information when it is accessed or processed in another country, in line with applicable legal requirements. Contact hello@trndx.ai if you have questions about international data handling.
12. Do we update this policy?
We may update this policy when our website practices or requirements change. We will update the date above and post a notice for significant changes.
13. How can you contact us?
Email: hello@trndx.ai
Post:
TrndX Inc
300 Innovative Way, Ste 2250
Nashua, NH 03062
United States
For India-specific requests and grievances, see Section 8.
14. How can you review, update or delete your information?
We do not offer user accounts on this website. To ask for access to, correction of or deletion of information we hold about you, email hello@trndx.ai or visit https://www.trndx.ai/contact-us/. Some requests may be limited by applicable law.